FAQ

Frequently Asked Questions

Return Policy 

• All sales are final. We do not offer returns or exchanges. All sales are final and all merchandise is sold as is. Please measure and ask us as many questions as necessary. All of our products are vintage and show varying levels of wear; sometimes a little wear adds character but we generally only curate pieces with minor imperfections at most. We are happy to send more photos, videos, or details before purchase.

Delivery 

• After placing your order, we will contact you via email to coordinate a pick up date and time or delivery. 

  We offer curbside delivery in San Francisco, Marin County, Berkeley, Oakland and San Jose for a $30 fee.

  We offer delivery to LA, OC, and SD for a $50 fee. 

  If you need delivery in another location, please email us at shopguesthousesf@gmail.com. 

Relocating Services

• Need help figuring out which neighborhood to live in & want someone to view an apartment for you because you live in another city 

Brand Promotion

• Have a home goods or lifestyle product you want to promote to our audience

Brand Promotion

• Lifestyle content creation for home good brands 

Events

• Guest House is more than a brand it’s a community and we love to throw events